Last updated 14 October 2026.
About these terms
This website is run by Nema Home Care Limited, registered in England and Wales, company number 10207367, registered office 48 Station Way, Buckhurst Hill, Essex, IG9 6LN. By using the website you accept these terms. If you do not agree with them, please do not use it.
Information, not advice
The information on this website is general. It is not medical or care advice for any particular person, and it is not a substitute for an assessment by us or by a health professional.
In an emergency, call 999. For urgent medical help that is not an emergency, call NHS 111.
Our care services
Nothing on this website is an offer of care or forms a contract. Whether we can provide care, and on what terms, is agreed with you after we have assessed what is needed. If we provide care to you, the agreement we make with you sets out the terms of that care, and it takes priority over anything on this website.
Keeping the website accurate
We work to keep the website accurate and up to date, but we cannot promise that everything on it is complete or current at all times, or that the website will always be available. If you notice a mistake, please tell us.
Words and photographs
The words and photographs on this website belong to Nema Home Care Limited or are used with permission. Please do not copy or reuse them without asking us first. You are welcome to link to any page.
Links to other websites
Where we link to another website, such as the Care Quality Commission or Google Maps, we do so for your convenience. We are not responsible for those websites or how they use your information.
Our responsibility to you
We are not responsible for any loss caused by relying on the information on this website, except where the law does not allow us to exclude that responsibility. Nothing in these terms limits your rights under consumer law.
Scams
Nema Home Care does not sell Certificates of Sponsorship, and does not endorse anyone asking for money for sponsorship in our name. Please read our scam disclaimer.
Your information
Our privacy notice explains how we use any personal information you give us through this website.
Changes and the law
We may update these terms from time to time; the date at the top shows when they last changed. These terms are governed by the law of England and Wales.
Contact us
Questions about these terms? Email info@nemahomecare.co.uk or call 020 7952 1480.