Policies
Our policies.
The policies that govern how we work. Ask us for a copy of any of them, including in large print or another format if that helps.
- Ask for a copy of the privacy policy
Privacy
How we collect, use and protect personal information.
- Ask for a copy of the safeguarding adults policy
Safeguarding adults
How we protect the people we support from abuse and neglect, and what we do if we are worried.
- Ask for a copy of the complaints, suggestions and compliments policy
Complaints, suggestions and compliments
How to raise a concern, and how we respond.
- Ask for a copy of the data protection and confidentiality policy
Data protection and confidentiality
How we keep records secure and private.
- Ask for a copy of the equality, diversity and human rights policy
Equality, diversity and human rights
How we make sure everyone is treated fairly and with respect.
You can also call us on 020 7952 1480 for a copy. Looking for how to raise a concern? See complaints, suggestions and compliments.